Answers on AI NAS performance, OEM/ODM ordering, OS compatibility, warranty and data protection - straight from our engineers.
Standard 1GbE connections create a bottleneck when editing multi-cam 4K ProRes video or transferring large AI datasets. Dual 10GbE (SFP+ or RJ45) delivers roughly 10x the throughput of 1GbE, unlocking full NVMe pool performance and seamless multi-user editing.
Fix slow SMB transfer speeds with these steps:
The system features an integrated USB-HID UPS auto-shutdown interface. When connected to a UPS, the NAS automatically detects power loss and initiates a graceful safe shutdown script, preventing metadata corruption on ZFS/Btrfs file systems.
Yes. Our NAS systems run on open x86 architecture with unlocked UEFI BIOS. You can freely install TrueNAS SCALE, unRAID, Proxmox VE, OpenMediaVault, Ubuntu Server, or Windows Server via USB boot drive.
To prevent NAS freezing during heavy AI tasks, separate storage from compute and limit Docker resources:
Yes, an Intel N100 NAS can run lightweight 4-bit quantized local LLMs (e.g., Llama-3-8B-Instruct or Qwen-7B) using Ollama or LocalAI. With OpenVINO and iGPU acceleration, it handles local RAG document searches and vector embedding (ChromaDB) for small offices at low power draw.
No. Our hardware features zero vendor lock-in. You can install any standard 3.5-inch SATA HDDs (Seagate, Western Digital, Toshiba) or 2.5-inch/M.2 NVMe SSDs without warnings, software restrictions, or degraded SMART health monitoring.
For custom laser-engraved logos and custom packaging, our OEM program is flexible and quoted per project in writing. Deep hardware ODM customization (custom PCB layout, BIOS branding, or custom enclosure tooling) is scoped to your timeline and confirmed per project. Contact our OEM team with your requirements for a tailored quotation and production schedule.
No. RAID provides hardware redundancy and uptime, NOT backup. To protect against ransomware, accidental deletion, or catastrophic hardware failure, follow the 3-2-1 Backup Rule: keep 3 copies of data on 2 different media types, with 1 copy stored offsite (e.g., encrypted cloud or remote NAS).
We provide a 3-year standard factory warranty. For B2B clients, we offer an expedited RMA Parts Replacement policy: key modules (power supply, fans, motherboard) are shipped directly via air express for instant on-site replacement without returning the entire chassis.
Our engineers reply within one working day. Send your use case and we will scope the right platform and OEM options.
